Website privacy and enquiry information.
This notice explains how Farframe Inc. handles information submitted through farframe.ca.
Effective date: July 2026
Information Farframe collects
When you submit the contact form, Farframe may collect your name, company, email address, selected enquiry objective, and any information included in your message.
Why the information is collected
Farframe uses submitted information to review and respond to enquiries, understand potential product or system requirements, manage business discussions, protect the website from abuse, and maintain appropriate business records.
Service providers
The website may use service providers for hosting, form processing, spam prevention, website analytics, and email delivery. These providers process information only as required to provide their services to Farframe.
Analytics
Farframe may collect limited website-usage information such as page views, device category, referrer, and general performance data. Names, email addresses, company names, and enquiry messages should not be placed into ordinary analytics events.
Information you should not submit
Do not submit passwords, confidential production files, regulated health information, payment-card information, government identification numbers, or other highly sensitive information through the public contact form.
Retention
Inactive enquiry information may be deleted after it is no longer reasonably required for the purpose for which it was collected. Active business records may be retained while a discussion or relationship remains active and where retention is required for contractual, accounting, security, or legal purposes.
Safeguards
Farframe uses reasonable administrative and technical safeguards intended to protect submitted information. No internet transmission or storage system can be guaranteed to be completely secure.
Access, correction, and deletion requests
You may use the contact form to request access to, correction of, or deletion of personal information that you previously submitted. Farframe may need to verify your identity before completing a request.
Changes to this notice
This notice may be updated as the website, services, and legal requirements change. The effective date shown above identifies the current version.
Contact
Privacy-related questions may be submitted through the Farframe contact page.